Frequently Asked Questions

Royalty Program: How can I earn more loyalty points.

You can earn points for each below mentioned things

- 250 points for birthday bonus( should be informed at least one month in advance)
- 50 points for shopping of 500 and above on every order
- 25 points for completing the profile
- 25 points for following on Instagram

You are also eligible to get a free tshirt on earning 600 points.

Royalty Program: How much I get for referral bonus?

On referral, both you and the person referred will get Rs50 off which cannot be combined with any other offer.

How do I place an order?

To place an order, simply browse our collection, select the t-shirt you like, choose the size(as per size chart ) and color, and click "Add to Cart." Once you've added all desired items to your cart, proceed to checkout and follow the instructions to complete your purchase.

What payment methods do you accept?

We accept major credit cards (Visa, MasterCard, American Express), UPI, and other secure payment methods as listed on our checkout page.

We do offer Cash On Delivery.

How long does shipping take?

Shipping times vary depending on your location. Typically, domestic orders are delivered within 4-7 business days. You will receive a tracking number once your order has been shipped.

Please visit our Shipping Policy for more details.

How much does shipping cost?

We offer free shipping on orders over a certain amount.

Can I track my order?

Yes, once your order has been shipped, you will receive a tracking number via email and Whatsapp. You can use this number to track your order on our website or the carrier’s website. You can also track it in the order status page.

What is your return policy?

We accept returns within 7 days of purchase. The t-shirts must be unworn, unwashed, and in original condition. Please visit our Returns page for detailed instructions on how to initiate a return.

Can I exchange a t-shirt for a different size or color?

Yes, we offer exchanges for different sizes or colors within 7 days of purchase. Please contact our customer service team to arrange an exchange.

Please visit our Returns page for detailed instructions on how to initiate a return/exchange.

How do I know which size to choose?

Please refer to our Size Guide, available on each product page, to find the best fit. If you’re still unsure, feel free to contact our customer service team for assistance.

Do you offer custom t-shirt designs?

Yes, we offer custom t-shirt designs. Please visit our Bulk Orders page for more information on how to create your own unique t-shirt.

How can I contact customer service?

You can contact our customer service team via email or whatsapp.

Please visit Contact Us page.

Does FAFO deliver products outside India?

No, Currently we are delivering products only in India.